Can I change my shipping address?
If you have entered the wrong shipping address at checkout, we will need to fix this before your order ships! Please contact us immediately by clicking Contact Us at the bottom of this page. Please provide your order number and your full shipping address in your message and our team will be happy to assist.
Can I change or cancel my order?
Our Miss 305 team packs and ships orders quickly!
If you require a change to your order please contact us as soon as possible by clicking Contact Us at the bottom of this page, and type out 'I would like to amend my order' option in the drop down list.
Although we cannot guarantee the update can be made before your order is shipped, we will make every attempt to update or cancel your order for you.
You were sent the wrong style or size!
We'd love to resolve this for you as soon as possible. Please let us know before returning by getting in touch by clicking Contact Us at the bottom of this page. Our Customer Service team can help!
You received a faulty item!
We'd love to resolve this for you as soon as possible. Please let us know before returning by getting in touch by clicking Contact Us at the bottom of this page. Our Customer Service team can assist straight away.
Why haven't I received an order confirmation?
If you haven’t received your order confirmation email please check your junk or spam folder as it may have been filtered there.
If not located, please contact our Customer Service team by clicking Contact Us at the bottom of this page and they will be happy to resend it to you.